Privacy Policy
Last Updated: July 2025
At Mahvic Mart, your privacy is protected. This Privacy Policy explains how we collect, use, store, and share your data whether you’re a buyer, vendor, or guest.
Information We Collect
- When you register an account
- Place an order or interact with sellers
- Subscribe to our newsletters
- Use our live chat or contact forms
| Type of Data | Examples |
|---|---|
| Personal Info | Name, email, mobile number, address |
| Order Details | Invoices, products, shipping info |
| Payment Info | Secured via gateway (we don’t store card data) |
| Device & Cookies | IP, browser, usage tracking, preferences |
How We Use Your Info
- To process your orders and payments
- To provide customer and vendor support
- To send updates and promotions (if subscribed)
- To prevent fraud or abuse
Data Sharing
| Third Party | Purpose |
|---|---|
| Payment Gateways | Process secure transactions |
| Shipping Partners | Deliver your orders |
| Sellers/Vendors | Fulfill items and coordinate logistics |
Legal Compliance
We comply with:
- Pakistan Personal Data Protection Bill
- GDPR for EU-based users
- CCPA for applicable U.S. regions
- UNCTAD global eCommerce protection guidelines
Cookies
Cookies help keep you logged in, save your cart, and personalize content. You can disable cookies via your browser.
Your Rights
- Access and update your data
- Delete your account and data
- Download a copy of your personal information
- Withdraw consent for marketing
⏳ Data Retention
We retain your data as long as needed to comply with legal and business purposes. Inactive accounts may be deleted after 24 months.
Vendor Information
Vendors must submit CNIC, bank info, and store details. These are stored securely and used only for verification and payouts.
Updates to This Policy
We may update this policy when laws or our platform changes. You’ll be notified via email or site banners.
Contact Us
Email: support@mahvic.com
WhatsApp: +92-309-5535570
Website: www.mahvic.com/privacy