Delivery times vary by city and product type. Typically:

• Major cities: 2–4 business days
• Remote areas: 4–7 business days
• Express items: Same-day or next-day (if available)

Yes! Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also visit My Account > Orders > Track.

Delivery charges vary depending on:

• Product size & weight
• Shipping class (fragile, bulky, COD, etc.)
• City or delivery zone

Charges will be clearly shown at checkout.

We accept:

• Cash on Delivery (COD)
• Bank Transfer
• PayFast (Debit/Credit cards)
• Easypaisa & JazzCash (manual confirmation)

Absolutely. We use SSL encryption and partner with certified payment gateways like PayFast. Your card details are never stored on our servers.

Yes, most products are returnable within 7 days. Check our Refund & Return Policy for category-specific rules.

After your return is approved:

• Refunds are processed within 3–7 working days
• You can choose original method or store credit

Yes, due to hygiene and safety, these items are non-returnable:

• Opened cosmetics or skincare
• Perishable food items
• Personalized/custom products

No, but we recommend it! Registered users enjoy:

• Faster checkout
• Order tracking
• Personalized recommendations
• Reward points (coming soon)

You can cancel before it is shipped by going to: My Account > Orders > Cancel. If already shipped, you may reject it at the doorstep or request a return.

Mahvic is a multi-vendor platform. Most products are sold and shipped by verified partner vendors, but we also feature Mahvic-branded items.

It’s simple! Visit our Seller Registration Page and submit your business info. Our team will review and approve within 2–3 business days.

At MAHVIC.com, we strive to provide accurate, up-to-date, and high-quality product images and descriptions to enhance your shopping experience. However, please be aware of the following:

1. Image Representation

• Some product images used on Mahvic.com may be AI-generated or digitally enhanced for design and illustrative purposes.

• Actual product packaging, labeling, color, or design may differ slightly from the displayed images, especially when manufacturers change their branding or packaging without notice.

2. Packaging Updates

• Brands may update their product packaging or design periodically. While we try to reflect such changes promptly, there may be delays in updating the website.

• This may lead to differences in style, layout, font, or label information between what is shown online and what is delivered.

3. Multi-vendor Nature

• Since MAHVIC is a multi-vendor platform, products sourced from different suppliers may vary slightly in packaging due to regional stock differences, promotional packaging, or seasonal changes.

4. Product Variations

• Product images may also be displayed in different sizes or variants for visibility. Please refer to the product title and description for the correct weight, volume, or quantity before purchasing.

5. No Impact on Quality or Authenticity

• Any visual difference does not affect the quality, authenticity, or origin of the product. All items sold on Mahvic are sourced from reliable vendors and manufacturers.

14. Is my data safe with Mahvic?

Yes. We follow international privacy standards (GDPR, PPDPB) and never sell or misuse your information. Read our Privacy Policy.

You can reach us via:

• Live Chat on mahvic.com
• WhatsApp: +92-309-5535570
• Email: support@mahvic.com

Why Shop at Mahvic?